As a forward-thinking operations leader with over 15 years of experience, Jeff has successfully scaled operations and sales teams across multiple industries, driving multi-million dollar growth for organizations ranging from startups to Fortune 500 companies.

Key leader that helped take Lending Club public with an 8.4 Billion dollar valuation in 2014
Key leader that helped build Upgrade from a 50 million to 6 Billion dollar valuation company in 2018
Scaled operations call centers from 4 to 175+ team members
Built and managed BPO relationships with 240+ outsourced employees
Achieved 85% acceleration in partner onboarding turnaround times
Orchestrated 77% enhancement in credit underwriting turnaround times
Implemented AI chatbot solutions with 70%+ self-resolution rates
Successfully recruited and hired hundreds of professionals across all organizational levels

Jeff brings a unique blend of strategic vision and practical implementation experience to every client engagement, focusing on solutions that deliver breakthrough results and strong financial outcomes.