The Urgent Reality for Technology Start-ups and SMBs

AI isn’t coming for your job. It’s coming for your entire business model. Most companies have less than 12 months before AI gives competitors an insurmountable lead. This isn’t hyperbole—it’s the new business reality.

One CEO told me that their operational expenses decreased by 40% because of their AI tools, while simultaneously improving quality. Their competitors are struggling because they’re waiting for AI to “be ready.” This transformation isn’t limited to tech companies—it’s happening in every industry right now.

The AI Bankruptcy Timeline

2024: AI-native companies dominate search, advertising, and operations
2025: AI handles 80%+ of routine business tasks
2026: Non-AI businesses start collapsing because they can’t compete on cost

You have less than 2 years to adapt. Saying “I’ll just hire an AI expert later” is a death sentence for your business. Your competitors are already 6 months ahead, replacing full-time roles with $50/month AI workflows using tools like Make, Zapier, and research automation.

My Journey to AI Operations

I didn’t set out to become an AI operations specialist. Over my 15+ year career scaling operations at companies like Apple, Lending Club, and Mosaic, I witnessed firsthand how technology transforms businesses—both positively and negatively.

In 2024, I implemented my first AI chatbot that achieved a 71% self-resolution rate. The impact was undeniable: customer satisfaction increased 20% while operational costs decreased 10%.

I started Scale Smart Operations Consulting because I saw too many capable businesses falling behind—not because they lacked talent or vision, but because they lacked the operational expertise to implement AI effectively. The window for adaptation is closing rapidly, and I’m passionate about helping businesses not just survive but thrive in this new AI-driven landscape

I will show you how cutting-edge companies are using AI to:

Automate workflows
Replace admin labor
Grow without hiring

No theory. No fluff. Just positive impacts and a roadmap to results.